After unpleasant experiences with another high end computer company, I paid the restock fee, sent the unit back and built my own machine which I've been very happy with for the last two and a half years. Against my better judgement, I decided to take a chance with Jetline to manage my next upgrade as I move to FSX..... best decision I ever made! Computer came double packed which precluded any damage coming from Florida to California (not the case with my last supplier). The unit was expertly constructed and has run perfectly without any problems. It was also nice to see that they had already made many tweaks that I would have had to spend a few hours doing. Support has been excellent for the few questions I've had and I expect that to continue. Jetline Systems - highly recommended.