I have to give major kudos to the Jetline support staff. I ordered my system and didn't get turned on for a couple years because I was building a house, etc etc. Well that caused the onboard battery , the one on the motherboard, to die and well that became an issue when I finally did start it up. The good news is that the Jetline support staff helped me get back to running again. Although the two different techs did chastise me slightly, it was ok, I had it coming. No harm done. I understand that it must be frustrating answering the same mundane questions, but they really were quite patient with me and I really appreciate that. Now I'm ready for my next build, this one won't take as long, but Jetline will most assuredly be the brain of the build. Thank you again.