{"id":1573,"date":"2019-10-18T12:38:08","date_gmt":"2019-10-18T16:38:08","guid":{"rendered":"http:\/\/198.1.85.19\/~jetlinesystems\/?page_id=1573"},"modified":"2020-10-22T10:47:14","modified_gmt":"2020-10-22T14:47:14","slug":"support","status":"publish","type":"page","link":"https:\/\/jetlinesystems.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"
[vc_row full_width=”stretch_row_content_no_spaces” el_id=”Jetconnect” css=”.vc_custom_1571418998392{padding-top: 35px !important;padding-right: 10% !important;padding-left: 10% !important;}”][vc_column][vc_column_text]<\/p>\n
Jetline Systems technicians can work with you through a remote internet connection to fix most of your problems or perform common diagnostics. Jetline Systems JetConnect software is password protected and the fastest way to resolve software related issues.<\/p>\n
<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_id=”OrderingInformation” css=”.vc_custom_1571419899156{padding-right: 10% !important;padding-bottom: 40px !important;padding-left: 10% !important;background-color: #dddddd !important;}”][vc_column][vc_tta_accordion style=”modern” shape=”square” color=”blue” active_section=”1″][vc_tta_section title=”Ordering Information” tab_id=”placing_an_order”][vc_column_text]<\/p>\n Place an order through our web store or order by phone.\u00a0U.S. and Canada Customers Only<\/b><\/p>\n <\/a><\/p>\n Phone support hours of operation: Monday\u2013Friday | 9:00am\u20135:00pm EST<\/p>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Payment Method” tab_id=”payment_method”][vc_column_text]<\/p>\n Credit and Debit Cards<\/strong><\/p>\n Jetline Systems accepts all major credit and debit cards including:<\/p>\n <\/p>\n Please be sure to provide your exact billing address and telephone number (the address and phone number your credit card bank has on file for you). Incorrect information may cause a delay in processing your order.<\/p>\n Certified Check or Money Order<\/strong><\/p>\n Jetline Systems accepts certified checks and money orders. Please include your order number on your payment. Your order will not ship until your payment has cleared.<\/p>\n Please make check payable to and mail to:<\/strong><\/p>\n Jetline Systems Corp [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Shipping Information” tab_id=”shipping_information”][vc_column_text]Jetline Systems currently only ships to the United States and Canada<\/strong><\/p>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Returns and Refunds” tab_id=”returns_and_refunds”][vc_column_text]30 Day Return Policy<\/strong><\/p>\n All Jetline PC systems include a 30 day satisfaction guarantee. If for any reason you are not completely satisfied with your new purchase you may return the item for a refund. Shipping charges are non refundable.<\/p>\n To return merchandise for refund or replacement, please contact customer support to be issued a RMA number. Returned products that do not contain a RMA number will not be accepted. Refunds will not be authorized after 30 days.<\/p>\n Jetline Systems is not liable for damaged shipments made to us. We recommend that our customers use a popular shipping method such as UPS, FedEx or the U.S. Postal Service with good packaging (original packing preferred) and full insurance paid. The RMA number that was issued to you should be clearly marked on the outside packaging.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”RMA Request” tab_id=”rma-request”][vc_column_text]<\/p>\n To request an RMA number online, simply fill out the form below. You will receive an email with instructions on how to return your product to Jetline Systems. If you do not receive an email reply within 48 hours please call customer service:<\/p>\n <\/i> <\/span>1.888.695.3854<\/a><\/p>\n<\/div>\n [\/vc_column_text]Or
\nBy Phone
\n<\/i> <\/span><\/a>1-888-695-3854<\/a><\/h3>\n
\n4710 Eisenhower Blvd. Suite A7
\nTampa, FL 3363<\/p>\n\n