Warranty Information

On-Site Service and Parts Warranty on all Jetline Systems performance PC systems

(On-site service where available)

Option 1

1 Year On-Site Service and Parts Warranty on every Jetline Systems PC.

Option 2

3 Year On-Site Service and Parts Warranty on select Jetline products and services

Limited Parts Warranty For Complete Systems

Covers components inside the case (excluding special order items). A complete system is defined as an operational CPU unit assembled by Jetline Systems which includes an operating system. Jetline Systems will replace or repair any system component for the period of the service contract from the invoice date. If a replacement component is no longer available or is discontinued, Jetline Systems reserves the right to substitute the component for an equivalent part, or offer an upgrade option.

Jetline Systems will repair any complete system purchased from Jetline Systems for the period of the service contract, However, if the need for repair was due to customer negligence (at Jetline System’s discretion) or is in any way the fault of the customer (at Jetline System’s discretion), Jetline Systems reserves the right to charge the customer for the cost of labor at Jetline Systems current hourly labor rate. Accessory Items such as LCD monitors, speaker systems, keyboards, mouse, and software products are not covered under the Limited Parts Warranty. Accessory items are covered through their specific product manufacture.

Return For Service

Original packaging is required due to fragile system components. Please keep all packaging in the event of a service return. Jetline Systems is not responsible for damage in shipping due to inappropriate packing. Technical Support will issue you a RMA number for service returns. Request an RMA Ticket.

Lifetime Technical Support Warranty For Complete Systems

Any customer who purchases a complete system from Jetline Systems is entitled to free technical support for as long as they own the system. To obtain technical support services or to invoke warranted privileges, customers should either contact Jetline Systems Technical Support Department or send us an online requests.