Customer TestimonialsSubmit A TestimonialRecent SubmissionsI have been an avid flight simulation enthusiast since 1985. I still have my MSFS ver 2 user manual with me. Back in 1999 I started building out my 737 simulator. I am in my third generation of the appliance today with a 14 foot diameter widescreen, triple projection system, image warping, with 90% of the systems modeled and enhanced haptics and feedback control. I had persisted with FS9 because my earlier attempts at FSX had resulted in less than a satisfying experience. I called Jetline in the third week of May to inquire about my need. I spoke with Ken McElheran. It was a conversation that I will remember for a while. It was more about my need and what I wanted to do with the PC than Jetline wanting to make the sale quickly. I got a quote from Ken the very next hour. I took a week or so to make up my mind on what configuration I needed and finally the PC arrived last week. All of us have experienced deterioration of the notion of customer service over the past decade. I strongly feel that knowledge and experience have disappeared from our environment. Even more importantly, people with passion for what they do, have become a minority. In such circumstances, working with Jetline has been a breath of fresh air. The experience did not end with the making the sale. A day after the PC arrived, I did call back in with a question, after I had spent a full day setting it up with my software and hardware ecosystem. Ken demonstrated the same zeal, perhaps even more, to help out with my question. We setup some time that afternoon to speak about my questions. During that session, Jetline's model of remote support was very handy. He not only spent time looking at and fixing the issue, but took the time to explain the context. In that session, after answering my questions, Ken took the initiative to look at my FSX settings and tweaked it for improved performance. The result - a flight simulation environment like I had never experienced before. 60 frames on average with the sliders turned up all the way; 30-35 frames in extremely heavy airports. I was absolutely reassured that I had made the right choice in choosing Jetline. I want to thank Ken for his help. I want to commend Jetline for their distinctive focus on specialized systems especially in a commodity market and, further, for committing themselves to customer service.
CPJ. I have been a flight simmer for a number of years and always searched but never found the system that would run FSX at it's maximum potential. I personally only have enough computer savvy to get in trouble so building my own system or tweaking one was out of the question. Needing a new system, I saw the Jetline advertisements and gave them a call. Over the course of a short time I spoke with both Greg and ken who were absolutely a pleasure to work with. I explained what I wanted and the budget I had to work with and they built me a system. It was delivered in a few weeks and it came installed with FSX, REX and Ground Environment. First time I fired it up I was in awe. I finally had a system that could run FSX with the sliders maxed out and absolutely no stuttering in the dense areas. With the add ons, it looked as good as it was going to get. I have now had my Jetline system for approximately 8 months and have had absolutely no problems with the system. It runs as good as the day I got it. I also contacted them about some problems i was having with a two year old computer that was replaced by the Jetline systems. Neither Greg or Ken had any issues helping with my older system. BTW, the older computer (2 years old and built for FSX by another on line company) had been nothing but problems since the day I got it and of all the systems I had owned was absolutely the worst computer I have ever owned and it wasn't cheap either.In summary, you get what you pay for. Jetline builds might be a little more expensive but you get a quality machine, built and tweaked specifically to run FSX at it's best not to mention excellent customer support. When the time comes for another system, I am going to Jetline first.
Charles B. It's been over a year since I got my HellFire system from Jetline. I felt compelled to again comment on it. High Performance Rig you call it. Well, its been nothing short of that since the day I plugged it in. Hasn't skipped a beat and continues to deliver the kind of speed that you know you always wanted and now you have it. Looks like its longevity will be amazing too! Thanks again Jetline.
Hugh J. I have purchased quite a few high end computers--my last being an Alienware Extreme Edition. I thought that was very fast, but when Greg and Ken configured a Jetline System for me I was incredibly surprised. The load times for FSX on my Alienware was 8-9 minutes including REX. The load time on my Jetline is about 36 seconds. The only words I can use to describe the quailty of the computer is a masterpiece of fine art. If you want a computer that will run FSX the way it should be, call Jetline now and don't look back..
Rick V. Before I purchased this system I called Jetline and they kindly arranged for me to see a demo of FSX running on one of their machines. I was very impressed with the performance. I also met two very knowledgeable and nice guys, Greg and Ken, who patiently answered all my questions and assured me that the computer they would build for me would not disappoint me. With the i7 2600K, EVGA GTX 560 Ti, and 8GB of 1866 memory it runs FSX with UTX, GEXNA, FEX and many add-ons with ease. I fly a lot over New York City and vicinity with the frames locked at 30, and landing at JFK, LaGuardia and Newark Intl, it bottoms out at 25- 26. The graphics are smooth and crisp. I could not be more satisfied with this computer, and I am confident that should I ever need support Greg and Ken will also not disappoint. These two guys love what they do, who could be a better choice to build a computer for a flight simmer.
Jim I. I have enjoyed my Jetline Systems HellFire GTO since December of 2010. I wanted a system with the ability to have some muscle to crunch pixels. This computer does it to exceed my expectations. I am not a very experienced PC owner/operator. However, I knew that if I ever wanted to have some processing power, I would need to incorporate some substantial system tweaks to get me to a decent level of FSX performance. I was able to map out my proposed system build on the website and then contact Jetline Systems for additional guidance to meet my present expectations and have some room for growth. The final product is a dream machine for my needs. I have added Orbx PNW + PFJ and most recently REX2. I am very satisfied with my purchase and post delivery support for my inquiries.
Steve T. Once upon a time in the age of tail fins and lots of chrome if you owned a Cadillac automobile you were said to have "made it baby". The "Caddy" was king. In it's time that car was widely accepted as the benchmark for automobile prestige and performance. Well I never owned a Caddy but I do own a brand new fully loaded Jetline Hellfire GTX!!!. This beautiful beast of a machine boasts tons of power to run MS FSX with the pedal to the metal and then some. I too am a real pilot and a long time flight simmer and I have been through several high end gaming machines running several versions of Microsoft's FS. I thought my last custom gaming machine, which shallremain nameless, almost came close to making the grade but still often left me idling on the ramp with Nicks tattered FS tweak guide on my lap, trying endless combinations of graphic and memory settings and moving the "sliders" up and down and hoping to stop the stutters and squeeze out a few extra frame rates. Those days are gone. Thanks to Greg at Jetline and his expert knowledge and assistance I am now logging lots of stutter free, high frame rate flights using FSX Gold in my new Hellfire GTX. It doesn't have any chrome, tail fins or air conditioning but it does have these incredibly effective but quiet cooling fans. This machine also happily accommodates some of my favorite add-ons such as Active Sky and MYTraffic plus numerous scenery enhancements. I am now experiencing FPS well into the 100+ FPS at altitude and over open water and with decent and stutter free FPS in dense areas. Withaverage 30+ FPS overall this machine does everything I hoped it would and more. ALL SLIDERS MAXED OUT..
I also have to give huge kudos to the great customer service and support I received from Greg. He patiently and professionally answered all my technical questions as well as troubleshooting a problem (My Bad) with an external back up hard drive that caused a start up problem. In closing, if you are looking for the best Flight Sim machine and customer support to match, look no further than Jetline for your next flight computer. You made it baby!!! The new benchmark has arrived.. Norm S. If the name of the game is customer service, than look no further. My Jetline Systems computer has done everything I could have asked it to do, and I know that the next time I'm looking for a hard core PC, I will come back to them. That is not even the best part. More than a year after my purchase, Mr. Sanderson and his team are still helping me overclock my system and optimizing it. Try getting that with Alienware. I've tried Alienware, HP and Jetline when it comes to high-end PC's, and Jetline Systems has by far the best FS PC and most importantly, top of the line customer service that is so hard to find these days. I highly recommend Jetline. Pierre S. Four years ago Microsoft released FSX with some incredible screen shots that turned out to be impossible to simulate with thecomputer systems that were available beck then. I stuck to FS2004 until this year when I saw a link to Jetline Systems of FlightSim.com. I saw the specs on the HellFire GTX and was amazed at the possibilities. I emailed questions to Greg Sanderson, who was very quick to respond and very helpful. I went ahead and ordered it with all the goods. Over the last couple of weeks, I've been in FSX heaven! I run add-ons like Active Sky Evolution, Ultimate Traffic 2, AES 2.08, PMDG 747, Captain Sim 757/767, and Wilco 737 & Ejets, plus a slew of sceneries. With most sliders maxed out and additional display options checked, my FPS never fall below 25 in busy areas in the U.S.and Europe. In less dense regions like Latin America, my FPS fluctuate between 100 and 200! Everything runs smoothly and I am yet to have a fatal error. No more Dell systems for me! I will stick around with Jetline Systems. I feel like I have my own fleet of airplanes given the realism provided by such a fast and smooth system! Luis L. This is the first review I have written for any product I've purchased over the years. In the last 7 or 8 years I've had 2 high end computers built to run Microsoft Flight Simulator. On both of them I spared no expense. What I found with both of them, it was not enough computer to run flight sim and my add-ons. So I decided to try one more company. I researched for weeks on the web and in flight sim magazines, I finally decided on Jetline Systems on the west coast of Florida (best move I've ever made). I talked to Greg one of the owners about the equipment I have (Precision Flight Control Cirrus II, Fly Engravity CDU and Aerosoft MCP) and could he build me a system that could run everything smoothly. His answer to me was let me research it before I give you an answer. If only the other 2 companies would have done the same thing. Greg got back to me in a day or two with his answer, not a problem. I know this wasn't an easy project by no means. I received the computer on the date as promised. After I got my computer home and started connecting the add-ons and installing software, I had a number of questions for Greg and his partner Ken (back in his college days Ken must have been the whiz kid with computers).There was not one of my questions or problems I had that Ken could not answer and help me fix. Just the support after receiving my computer was nothing like I've seen before. I think the company slogan should be seeing is believing. Thank you Greg and Ken.
Dwane M.
Boynton Beach, FL All I can say is WOW! My computer cannot be from this world :) I am still amazed of what is actually running on this machine with regard to FS addon's and not even a glimpse of a stutter? As an example, I have added 13 addon sceneries with AES compatibility not to mention a couple Megacity and Megascenery addons. FS Global 2008, FLight 1 ATR, Wilco Airbus, PMDG 737, DA Fokker 100, 737PIC, MAP by Feelthere, FS Passengers, Live ATC chatter, Reality XP WX500, FS2Crew for PMDG, ATR, AIRBUS and 737 Voice Commander, Shockwave Lights, Wilco E170/190, ASV6.5 Weather Engine, Eagle Dynamics KA-50 Helicopter (Russian), 757 Captain, Traffic 2005, and with the exception of only flying one plane at a time (I know it's hard) all of the above (tool) addon's are usually running at the same time! Oh yeah, the sliders are just about maxed in every category because the FPS are supposed to be between 25-30. This is not hype this is reality! All I can say is that if you really are a flight simmer and have the addiction of making it AS REAL AS IT GETS, you know who you are! Then you have found the perfect computer and outstanding folks to get you there. When I called Jetline to inquire about a computer and was put on hold for about a minute and half becasuse Greg the owner was on a flight from Tampa to Palm bay testing various computer components, that was a no brainer!!! Greg and team, THANK YOU again and look forward to doing business with you down the road.
Dave A.
Camas, WA I started flight simming when FSX came out. My Core 2 Duo 2.66, 4MB RAM, and Radeon X1650 handled FSX moderately well but once I began buying add-ons things went down hill. I just couldn't resist some of the great aircraft from A2A Accu Sim, PMDG, Captain Sim, and Coronado. Also got hooked on the amazing scenery coming from Orbx. By then my system was really struggling and the flight simming experience was becoming very frustrating. I don't enjoy computers per se, just the fun things they can do, so choosing components and building my own rig was not an option. Using the interactive system design process on their website, with advice and answers from Ken, I settled on a variation of their HellFire GTO. Jetline built and tested my rig (including several hours of FSX flight testing) very quickly and shipped it to my home in Alberta, Canada. Their packaging was extremely well done and included custom made styrofoam blocking inside a heavy duty shipping box. The system performed well for a couple of weeks, at which time a motherboard problem caused significant performance degradation. This had the potential for serious angst and aggravation. To my great relief, Jetline (Ken) did a great job of diagnosing the problem. They immediately shipped a replacement board and paid for it's installation by a local tech company. This process involved a number of emails and phone calls to and from Ken. His response was always fast and he was able to resolve issues quickly in spite of my very limited understanding of the technology. In my opinion, this no excuses, lets make it right type of service puts Jetline head and shoulders above the industry average. My Jetline rig has been performing faultlessly for over five months and I am enjoying flight simming more than I ever imagined possible. I have over 40 add-ons installed and I am running most of these with the display setting sliders fully to the right except autogen at very dense. Doesn't get much better than this! You can tell that I'm a very happy customer and I have no hesitation in recommending Jetline if you want the best custom made flight sim rig out there and the best customer service to go with it. As a final comment - under the cold hard eye of the Better Business Bureau, Jetline has an A rating and zero complaints registered.
John A.
Alberta, Canada I have been the owner of a computer cable business for thirty years and the qualities one needs are; expertise and good personal customer service. Jetline has both. I don't have to tell you how frustrating it is when you fowl your flight simulator up with some new tweek or program which won't load. I just did that and my Learjet locked up before I got to the runway. A friend of mine recommended Jetline to me. I sent an email explaining my problem and Greg sent back a simple message asking if I could explain a bit more on what I did he would help. I called the service department and got Ken, who took over my machine and fixed it within minutes. I offered to pay and he said no. The following week I called back with another problem, and again Ken fixed it and again I offered to pay and he said no. I wanted to make this short. The bottom line is if you have any reservations about buying one of the great machines offered here, I assure you your Jetline experience will be a good one. Again expertise about how computers work with flight sim to provide the best possible performance and knowledgeable personal service. Jetline has both!
Randy B.
Westminster, CO I have been using MS Flight Simulator for over 15 years. The problem since day one was finding a computer that would run the program smoothly and realistically. Having been a pilot, I want realism in the aircraft, textures and weather. A full overcast day generated by an add-on weather program can stop almost any computer system. I originally purchased off the shelf gaming computers only to be disappointed with their performance. I started building my own computers using the fastest products on the market. I spent a lot of money on high end video cards, dual SLI systems and 0 Raid setups with only average performance using MSFS. When FSX came available I tried it but put it away due to performance problems.I saw a Jetline ad and visited the website. After reading the Performance Guide, I understood why the systems I had built only performed marginally with MSFS. I ordered a system and have never been more satisfied with a computer. It runs FSX with all setting on ultra high using add-on aircraft and weather with no problem. I never thought a system could do this.The only thing better than the computer system, is the service. Ken and Greg spent the time to design a system that would meet my needs and within my budget. Every email and every phone call were answered immediately. Not very often do you find a company that does what they say, provides excellent service and provides a great product. I am very satisfied and highly recommend them if you want a true MSFS system.
Jerry J.
Snyder, TX I have been dreaming for years about getting a computer that would perform and deliver the visuals you only see advertised about in the magazines.. Well Ken and Greg delivered one here. It is better than I expected, and I can't believe I waited this long to get one. They helped me design it and delivered what they promised. Other than the product, the service after the sale has been outstanding.. I have NEVER received such outstanding service. Thank you Ken and Greg. So, call them today and let them design and build the system of your dreams!
Bob L.
New Orleans, LA I have been flight simming since the early 1990's and also an airline captain for a major cargo carrier in the U.S.A. I was always looking for the best system I could get. I always thought that it was well out of my reach until I came across Jetline Systems. Those great guys at Jetline put together a system for me that was out of this world! All that I ever wanted and so much more. They really live up to their motto Hard core systems for hard core pilots! This system is top of the line and as an airline pilot, I have to say, this system they built is as real as it gets! My dreams of the best system for FS2004 came true and yours can too 100% all the way! Thank you Jetline, I am grateful for a lifetime to you guys for the system that you put together for me!!! Your friend and fellow flight simmer, Blue Skies.
Capt. Steve C. 727-100/200C
Glenolden, PA I received my HellFire GT safe and sound via Fedex. It was everything you said it would be and more. Power, performance and reliability all packed together in one system. The graphics settings on Ultra combined with a frame rate of 60 FPS locked, lets you enjoy all that FS9 and your add-on's have to offer. A special thanks to Greg for helping me design a system that fit my needs and my pocketbook. Is this as real as it get's? You bet it is...thanks to Jetline Systems!
Hugh J.
Albuquerque, NM After unpleasant experiences with another high end computer company, I paid the restock fee, sent the unit back and built my own machine which I've been very happy with for the last two and a half years. Against my better judgement, I decided to take a chance with Jetline to manage my next upgrade as I move to FSX..... best decision I ever made! Computer came double packed which precluded any damage coming from Florida to California (not the case with my last supplier). The unit was expertly constructed and has run perfectly without any problems. It was also nice to see that they had already made many tweaks that I would have had to spend a few hours doing. Support has been excellent for the few questions I've had and I expect that to continue. Jetline Systems - highly recommended.
Mark J.
Rohnert Park, CA |
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